I was contacted by Kandy Hines to talk to me about selling my home. She was very professional and evaluation of my home was honest and direct. However, I decided to keep my home but had an interest in selling property. She looked it over gave me advice on my expectations of price and what was a good and fair asking price. Hallelujah! not only did my property we put up first sell quickly, the adjoining property sold to neighbors. Kandy was always caring and I felt a professional, hard working agent that took time to answer questions and be with me at the closings of the 2 properties: March 29. 2019 and May 13, 2019.
– Elaine C.
May 20, 2019 we closed on a home in Elberta, Al. using Kandy Hines as our agent. She and her assistant, Samantha, were very knowledgeable and prompt. Everything went smoothly and we are very happy! We will recommend “The Pro Team” to anyone we meet and will use them in the future if need be.
– Tom & Helen B.
We listed a piece of property on Ft Morgan Road with Dotty Lou Farias at RE/MAX of Gulf Shores and closed with our asking price on May 6, 2019. The professionalism and desire to sell our property was fabulous. I asked a friend, who lives in the area about Dotty Lou and her company and was told “They do not get any better” We found that to be true. We could not have been more pleased with Dotty Lou Farias and her team.
With gratitude beyond words,
Since at least 2011, Kandy has helped us buy and sell a beach house and a condo – then help us buy an upgraded condo in Gulf Shores.
Kandy and RE/MAX have been great to work with – professional, thorough, helpful and fun.
The best endorsement we could give is that not only would we call Kandy again, but we would wholeheartedly recommend her to anyone buying or selling in Gulf Shores.
– Bob & Jane
Not sure which I am. Glad or pissed off but we “lived” in Orange Beach longer than anywhere else. We are gypsies. If you, Dotty Lou, had been our agent wherever we went you wouldn’t need any other business. You’re the best agent I ever used! Organized, thorough, connected, and in my face when you needed to be. We will always appreciate you.
– Charles & Lyn
James is the BEST. He knows the area well and is very plugged in to the investment rentals market in Gulf Shores! We worked with him when we bought our condo in 2016 and when we sold it in 2019. Would recommend him again and again.
– Russell & Jennifer H.
Dotty Lou and Sam were totally committed to helping me. Good communication and great response. Worked with me as a team and always asked for input. Dotty Lou is a straight forward, shoot from the hip person with tons of experience.
– Kathy C.
Dotty and her team have been excellent to work with helping us not only to find a new home but helped us with the entire relocation process. We made a major move from Texas without much knowledge of Gulf Shores. Dotty ALWAYS spent extra time with us insuring that we were well familiarized with all the different neighborhoods throughout this area. Dotty was able to drill down exactly what our needs were and find us the perfect home that checked all the boxes. With 30+ years in this area as a real estate professional, this is exactly who you want on your team! We HIGHLY recommend Dotty and her team from RE/MAX of Gulf Shores for all your real estate needs.
– Bryan & Deb M
Kandy and her team were fantastic. We were selling a modest property from my uncle’s estate and Kandy made us feel like we were her only client. Always prompt with updates and open with the process, Kandy is a true professional that can handle any real estate transaction with ease. After working with Kandy, we feel like we “have a friend in the business” and we look forward to working with her again.
– Kyle G.
Thanks again to Dotty Lou and her staff for helping Bill and I buy and sell homes from the 90’s to 2018! Dotty has excelled through the years with her professionalism, integrity, compassion and charisma while representing me and my family and RE/MAX. I wish her many years of success!
– Jean O., Gulf Shores, AL
Kandy Hines has been our agent for nearly seven years and has helped us with both purchases and sales. She has always been professional, knowledgeable and trustworthy. Kandy is great with every aspect of the buying and selling processes. She is dependable and helps take the stress out of real estate experiences.
– Cayce H.
I just wanted to take a moment and thank James for helping us close the deal on our dream home on 6/22/2018. He worked really hard on making this deal work. He really did work through every obstacle that did arise and made this deal work. Not every realtor would have taken the time that he did and I really appreciate that. He has a lot of patience and listened to our concerns. He helped both parties meet in the middle so the deal could work. He went above and beyond by his actions and even came over after the closing with a bottle of champagne. We won’t open it until he comes back after the renovations and share it with us. Thank you so much for pulling these deals together so everyone got the home they wanted in the end.
– Jimmy and Jaime M.
This is the 3rd transaction Kandy and RE/MAX of Gulf Shores have helped us with during the last 10 years.
The house on the lagoon, 1901 at Mustique, and now PH 1 at Mustique. The service from Kandy and RE/MAX of Gulf Shores could not have been better on all 3. We would recommend Kandy and RE/MAX of Gulf Shores to anyone.
Our best endorsement is that we plan to call her when we are ready to sell Mustique #1901.
– Jane and Bob J.
I closed on my condo on May 30, 2018 in Gulf Shores, AL. I had been looking for over a year for a beach property in Texas and Florida. I searched the condo market in Pensacola on 3 different occasions on my own with a Pensacola resident. I knew I had to look at other locations such as Perdido Key, Orange Beach and Gulf Shores.
Before I left on my April trip, I screened 6 real estate agents in the Orange Beach/Gulf Shores area via internet information and reviews. I was specifically looking for a buyer’s agent. I narrowed my choices down to two. My first call was to Dotty Lou Farias of The Pro Team and I knew in the first 30 seconds of the phone call, she was the expert I was looking for.
I called Dotty and arranged a date for her to show me some properties in the area. I was traveling from Texas so my time was a bit limited. Dotty showed me a smorgasbord from beach cottages, to condos, to townhomes and single family homes. She kept asking me about lifestyle….which I had to ponder since no one had ever asked me that question. Dotty picked up on my comments about each area and honed in on the “peace and quiet” statement I guess I had said several times. Her 37 years of experience saved me quite a bit of “shoe leather” and her intuition guided me to the exact location I saw in my dreams. She definitely knew the “lay of the land”. She was able to meet my requested accommodations that I needed in a property, i.e. no two story and minimal stairs.
At the end of the day, I gave her my two choices. I called her back on Thursday so I could visit the condo for a second viewing and looked at some additional comparable beach condos. It was at that point that I knew I did not have to look anymore as Dotty had found my dream!
I called Dotty back with an offer on Monday April 23 and by Wednesday we had a counter and an acceptance! I worked with Dotty and Sam throughout the closing process and was guided, sometimes daily, on my “to do” list. They provided me with all the contacts I needed to take care of a mortgage loan officer, inspections, and even who to contact for my electricity.
When communicating via texts, phone calls, voice mails and emails, there were no gaps when I needed info or vice versa. Dotty and Sam were energetic and always available. I worked evening shift so much of my work was done “off” normal 9 to 5 hours, but Dotty and Sam were ALWAYS accessible. Dotty was my agent and would quickly change my perception as needed. I appreciated her honesty and frankness! Sam was always clear and concise in her requests and any “homework” that I needed to take care of.
In short, the customer experience with Dotty, Sam and The Pro Team was SUPERB!!!
Kandy is a wonderful real estate agent! She keeps abreast of the market, knows the area, is always extremely helpful and goes the extra mile for her clients! We have had Kandy as our agent through the purchase of four separate properties in the Gulf Shores/Orange Beach area. If you want an honest, friendly, and very knowledgeable agent, she is the one!
– Spencer & Carrie R.
Great experience from both a buyers perspective (seven years ago) and most recently a sellers perspective (5/7/18). Dotty’s knowledge and experience in the Gulf Shoes/Orange Beach area is unmatched. Felt very comfortable with all her recommendations from both sides of the table. Sam, Dotty’s assistant was very hands on and took care of every detail and was very responsive to all my request. Can not compliment them enough and will be contacting them again in the near future when we decide to buy another condo on the beach. Do yourself a favor and use this team of realtors to help you either find a property or to sell a property…….experience matters.
– Rick M.
Been dealing with Kandy since the late 1990’s. She well deserves all of the high marks listed above. The condo sold within 30 days of listing after being shown numerous times
– Aaron & Mary W.
Kandy Hines and her team were phenomenal to work with! My real estate project in Gulf Shores was not a traditional one, I was faced with needing to sell my parents’ home in a market I was not familiar with and sell it quickly, so I could get back to work and my family halfway across the country. I interviewed four realtors and found Kandy to be the most professional, providing a balance of market knowledge and experience with drive and attention to detail. She helped every step of the way to get the home ready to put on the market, identifying local professionals to assist and coordinating access to the house if I was not able to be there. I was particularly impressed with her years of knowledge and understanding of the market drivers when determining the selling price and marketing the home. Our goal was sell fast and that is what we did, fourteen days from listing to final offer. At one point there were four parties preparing offers. With the nature of this sale we sold partially furnished. As careful as we were to move family heirlooms and keepsakes out of the home, there was one thing forgotten; our original James Bond Gold Finger sound track LP. You guessed it, Kandy coordinated getting the record and shipping it to me in Virginia. Thank you Kandy! I would highly recommend Kandy for any of your South Baldwin County real estate needs.
– Robyn S
We hit a home run with Dotty Lou and Samantha. We looked at several condos and Dotty was a pleasure to work with. She took pride in showing us the right condo. She was very resourceful in the properties that satisfied our location and price requirements. True professionals that are friendly, knowledgeable and handled everything in a timely manner! We are very pleased with our purchase and the relationship with Dotty and her team.
– Wayne and Bobbie
If you’re looking for an agent, look no further. Dotty Lou is like a hurricane blowing in off the Gulf. That’s how aggressively she will work for you. Before signing with Dotty Lou we had originally signed with another agent at another company. That agent acted as though our condo wasn’t on her list of priorities of things to do the entire time she had it listed. I don’t believe she ever showed it herself, leaving the agents of interested parties to show. And never did she bring us an offer. Hurricane Dotty Lou from day one began with photos, listing on MLS and in all markets that she knew were the most beneficial and would attract the most buyers for our type of property. She also uses every type of social media site that is best suited to draw interest. She sent out post cards with photos and info about our condo. And within the first week after advertising we began to have showings. We knew then that we had chosen the perfect realtor. Dotty Lou brought us several offers from other agents that we rejected, but within no time we were able to secure a contract with Dotty Lou at the helm. Dotty Lou took care of all the things in Gulf Shores necessary for closing since we live out of state and wouldn’t be coming down until the day before closing. Dotty Lou and her assistant Samantha were a God send helping us with all the final details before closing. We couldn’t have asked for a better experience. So whether your looking to buy or sell and you want an agent that will work their hardest to make sure you get the results your looking for, then Dotty Lou is the agent you want. I highly recommend her for her professionalism, experience and follow thru. You will be happy you chose her and feel like you were blessed with a new friend afterwards.
– Julie H., LaGrange, Ky
As a military family, we have moved many times and dealt with more than our share of agents across this country. A friend referred us to Kandy for the purchase of our Gulf Shores condo. Kandy is the most knowledgeable and talented agent I have ever worked with and we HIGHLY recommend her. Her years of experience yielded priceless information about the intricacies, details and concerns of purchasing a beach property. Thank you Kandy, and we look forward to working with you again soon on our next property!
– Chris & Terri S., Columbiana, AL
This was our third transaction with “The Pro Team”! They are very efficient and knowledgeable about the area as well as all condo units at the beach. It saves time looking at a condo that isn’t going to be right for your needs. We have bought 2 condos and sold one with Dotty Lou and she is fantastic! You know that everything will be handled perfectly by this team!
Mike & Brenda M.
Kandy and her team were great. On top of all the issues and very, very professional. I have dealt with her before and each time I am more impressed. I recommend without any reservations, qualifications or concerns.
Kandy is the best realtor I have ever dealt with. Always does a phenomenal job and she is extremely knowledgeable about the market. She understands customer service and seeing things through. A lost art in this day and time.
Blake & Amanda H., Orange Beach, AL
James Calvert is a wonderful agent to work with. He knows all about the Orange Beach/Gulf Shores area. He listened to our list of needs and found us a perfect match for our family. He was super patient as he worked with us over several months to find just the right home. He is very knowledgeable when it comes to negotiating, even on home inspection items. We highly recommend James and will use him again, if needed.
Sylvia W., Foley, AL
"I have bought several houses in my life, and I have to say that I don't think I have ever been represented any better than I was with Kandy Hines. She made the whole process a less stressful experience since I was an out of town buyer, and I always knew that she had my best interest at heart. I would recommend Kandy to family and friends anytime...give her a call and you will to!"
—Craig & Bestsy R., Foley, AL
Dotty Knows The Market!!!
"Dotty Lou sold my house on 3/4/2016 to the first person who looked at it. She had two others wanting it within the first week listed. I also used Dotty Lou to assist in the purchase of our new home that closed on 3/7/2016. I bought the house I just sold through Dotty also. A hard working team . Dotty knows the market and is top Sales person in the Gulf Shores, AL area markets."
—Gary & Lynn B., Gulf Shores, AL
"James Calvert and "The Pro Team" did a great job! He sold our house and helped us buy a new one. James went over and above our expectations, his service was excellent."
—Andy T., Fairhope, AL
Lighthouse Condo in Gulf Shores
"We worked with Kandy Hines to purchase our first condo in Gulf Shores. The entire process was seamless and I would recommend her to anyone interested in purchasing in the Gulf Shores area. She was knowledgable and accessible. She guided us from negotiations through closing. We will be using her again soon!"
—Tara S., Slidell, LA
"Dotty Lou Farias found the condo/duplex that I ultimately purchased on our first "shopping" day. I had been looking for 2 years. She answered every question and anticipated every hesitation simply by listening and knowing her territory, as well as the real estate market. Dotty Lou has an excellent team that made our purchasing process seamless. I met Dotty Lou through a friend that has made several purchases and sales with this excellent team. I promise, you will be very glad you chose Dotty Lou and her team!"
—Debbie C., Gulf Shores, AL
"I casually asked Dotty Lou through an email about a house I saw for sale that she did not have listed. Thirty minutes later she called me with all the details and suggested we set up an appointment to see the house. I told her anytime that was convenient with her but it would have to be a great deal or something I had to have. I was serious about a house in Orange Beach but I also did not want to waste her time.
We went to view the house and shortly after getting inside she said lets go they want too much $$$. She stated that she would select several houses now that she knew more what I wanted. A couple of weeks later she sent five houses for us to review and we went to take a look.
First one was perfect and we looked at the other four and she said lets go back and look at the first one again. She knew that was the one for us.
We went to her office and made and offer which was accepted. This was a short sale and these take some time. She kept us informed and without her persistence and staying after the house and on top of every document we would not have ended up with the property. The house is perfect and without her help we would not have ended up with a great house for us.
We turned around and listed our condo with her and this was during a time when it was not a good time to sell a condo. A month later she brought us a good offer and we sold it. I would not hesitate and I have recommended her to several people. Thanks Dotty."
—Ralph & Catherine M., Orange Beach, AL
My Experience Working With "The Pro Team"
"I needed to sell my Property in Elberta & Relocate. I asked around for a Real Estate Agent to help and was told The Best in South Alabama was Dotty Lou Farias, "The Pro Team" at RE/MAX of Gulf Shores. Dotty Lou came to see & talk about the property and I told her what I needed & I had to close the deal in 60 days no more than 90. I needed to have an agent to handle the sale, as I would be tied up with arranging the move. She said that's what we’d do; she would work very hard, stay in contact & keep me up to date on the situation. On Dec.17 we closed for more than I asked, in only 56 days. She stayed on top of all the details and the Team did more than anyone could ask. Now I know why Dotty Lou is the leader of “THE PRO TEAM” & MY HERO!"
—Lee C., Empire, AL
I Would Highly Recommend "The Pro Team"
"Dotty and her team were very easy to work with and very helpful. Dotty's knowledge of the market and pricing were remarkable. The bonus was her personality! I look forward to working with her in the future."
—Susan S., Orange Beach, AL