I closed on my condo on May 30, 2018 in Gulf Shores, AL. I had been looking for over a year for a beach property in Texas and Florida. I searched the condo market in Pensacola on 3 different occasions on my own with a Pensacola resident. I knew I had to look at other locations such as Perdido Key, Orange Beach and Gulf Shores.
Before I left on my April trip, I screened 6 real estate agents in the Orange Beach/Gulf Shores area via internet information and reviews. I was specifically looking for a buyer’s agent. I narrowed my choices down to two. My first call was to Dotty Lou Farias of The Pro Team and I knew in the first 30 seconds of the phone call, she was the expert I was looking for.
I called Dotty and arranged a date for her to show me some properties in the area. I was traveling from Texas so my time was a bit limited. Dotty showed me a smorgasbord from beach cottages, to condos, to townhomes and single family homes. She kept asking me about lifestyle….which I had to ponder since no one had ever asked me that question. Dotty picked up on my comments about each area and honed in on the “peace and quiet” statement I guess I had said several times. Her 37 years of experience saved me quite a bit of “shoe leather” and her intuition guided me to the exact location I saw in my dreams. She definitely knew the “lay of the land”. She was able to meet my requested accommodations that I needed in a property, i.e. no two story and minimal stairs.
At the end of the day, I gave her my two choices. I called her back on Thursday so I could visit the condo for a second viewing and looked at some additional comparable beach condos. It was at that point that I knew I did not have to look anymore as Dotty had found my dream!
I called Dotty back with an offer on Monday April 23 and by Wednesday we had a counter and an acceptance! I worked with Dotty and Sam throughout the closing process and was guided, sometimes daily, on my “to do” list. They provided me with all the contacts I needed to take care of a mortgage loan officer, inspections, and even who to contact for my electricity.
When communicating via texts, phone calls, voice mails and emails, there were no gaps when I needed info or vice versa. Dotty and Sam were energetic and always available. I worked evening shift so much of my work was done “off” normal 9 to 5 hours, but Dotty and Sam were ALWAYS accessible. Dotty was my agent and would quickly change my perception as needed. I appreciated her honesty and frankness! Sam was always clear and concise in her requests and any “homework” that I needed to take care of.
In short, the customer experience with Dotty, Sam and The Pro Team was SUPERB!!!